Important Phone Numbers
Phone: (937) 223-2828
Fax: (937) 223-4549
Phone: (937) 456-1197
Fax: (937) 456-5733
Lost or stolen Mastercard Debit Card
24-Hour Voice Response System
Telephone Banking System: 1-800-501-2667
An ATM card will give you access to your account 24 hours a day. You can withdraw cash from your checking or savings account, make transfers, and receive balance inquiries at thousands of convenient ATM locations.
Our ATMs offer free unlimited transfers and withdrawals; balance inquiries are $1.00 each (after 4 free). Any ATM in the Alliance One or US Bank networks is surcharge free to Freedom 1st CU members. Up to four transactions are provided at no charge at other ATMs.*
Credit unions from across the country have formed an alliance to provide credit union members with a nationwide, no-surcharge, ATM network. We can't list the thousands of possible ATMs you can use to access your Freedom 1st Credit Union accounts, but here are useful links to help you find one.
(*PLEASE NOTE OUR CREDIT UNION POLICY: Freedom 1st CU DOES NOT accept deposits through ANY ATM network. All deposits must be made directly at the credit union or placed in one of our night depositories at either of our offices after hours.)
Your credit union goes beyond the heartland. Through the Shared Branching network, you have access to over 5,000 participating credit unions across the country and abroad. Conduct basic transactions like deposits and withdrawals just as you would at Freedom 1st; all you need is your account number, government-issued photo identification, and the name of your credit union (that's us!). Find a Co-Op Shared Branch near you online, or text your location to 91989.*
*While services are free of charge, standard data/SMS fees may apply from your Mobile Carrier.